Q Life & Medical Insurance Company (QLM) – Qatar’s leading Health & Life Insurer has revolutionized its service offering by introducing access to all healthcare benefits through members valid Qatar ID (QID). This unique service can be availed by both Qatari nationals and expatriates.
With the launch of this new service, QLM has taken a vital step towards raising the profile of the medical insurance sector by bringing in innovative solutions that align with global standards and practices. To ensure smooth transition, members who are already having valid medical cards can avail the services till their expiry or alternatively they may use their national/resident ID card.
Speaking about the rationale behind this new launch, Salem Al Mannai, Deputy Group President & CEO of QIC-MENA region stated, “In keeping with our leading position in the market, we are thrilled to be the first private insurer in Qatar to introduce this unique service offering in the market. Not only does it highlight our passion for leading innovation, but also casts a spotlight on our appetite for service excellence.”
He further added, “At QLM bringing convenience to the forefront has always been the integral part of our customer-centric approach. We have taken a step forward to simplify the process in order to enrich the experience of our members. In addition, QLM Mobile App and online services which were launched earlier help members in availing quality healthcare services including checking the validity of the ID”.
Rated ‘A/Stable’ by Standard & Poor’s QLM differentiates itself from its peers by delivering bespoke and innovative medical insurance solutions with unmatched customer service. QLM has established itself as a pioneer in the medical insurance sector in Qatar, with its highly experienced in-house team of experts coupled with innovative technologies and a wide network of medical service providers, QLM is well positioned to deliver the world class healthcare services to its multicultural client base.
In conjunction with this new service QLM members can enquire or seek further assistance at the QLM Helpdesks located at all the major healthcare providers across Qatar.